Crazy Horse Leather Hand Luggage Bag Genuine Leather

Return & Refund Policy – Floriz International

1.Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be:
Unused, unworn, and in original condition
In original packaging
With proof of purchase (order number or receipt)
2. Non-Returnable Items
The following items are non-returnable:
Clearance or sale items
Gift cards
Personalized or custom-made products
Items damaged due to misuse, wear and tear, or improper handling
3. Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Processing times may vary depending on your bank or payment provider.
4. Late or Missing Refunds
If you haven’t received your refund:
Check your bank or payment account again
Contact your credit card company or payment provider
Contact your bank
If the refund is still missing, contact us at: florizinternational@gmail.com
Order Cancellation
Orders can be canceled only before they are shipped.
Once an order has been shipped, it cannot be canceled.