At FlorizInternational, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy & Cookies Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We collect personal information to enhance your shopping experience and process orders efficiently. The information we may collect includes:
- Personal Information: Name, email address, phone number, billing and shipping addresses, payment details.
- Technical Information: IP address, browser type, device information, browsing behavior, and site usage data (through cookies).
- Payment Information: We use a third-party payment processor for transactions and do not store your credit card or payment details directly.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To send order confirmations, shipping updates, and promotional emails (if you’ve opted in).
- To improve the functionality and user experience of our website.
- To respond to customer service inquiries and provide support.
- To comply with legal obligations.
3. Data Security
We take the security of your personal information seriously. We use a variety of physical, technical, and administrative measures to protect your information, including encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Cookies are small files that are stored on your device when you visit our website. They help us improve your experience by remembering your preferences, tracking usage, and providing targeted advertisements.
Types of cookies we use:
- Necessary Cookies: These are essential for the website to function, such as keeping you logged in or remembering your shopping cart.
- Performance Cookies: These cookies help us understand how visitors interact with our site, allowing us to improve functionality and performance.
- Functional Cookies: These remember your preferences (such as language or region) and provide a more personalized experience.
- Advertising Cookies: These cookies track your browsing activity to provide relevant advertisements on third-party websites.
Managing Cookies: You can control cookie settings through your browser. Most browsers allow you to block or delete cookies, but please note that blocking cookies may affect the functionality of our website.
5. Third-Party Services
We may share your personal information with trusted third parties to help us operate our website, process payments, or send marketing communications. These third parties include payment processors, shipping carriers, and email marketing services. All third parties are required to maintain the confidentiality and security of your information.
Additionally, we may use analytics services like Google Analytics to track and analyze website traffic and behavior.
6. Your Rights
Under data protection laws, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can ask us to delete your personal data, subject to certain exceptions.
- Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in any email you receive from us.
To exercise any of these rights, please contact us at [insert email address].
7. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version of this policy on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy & Cookies Policy, or if you would like to exercise any of your rights, please contact us at:
FlorizInternational
Email: [[email protected]]
Thank you for trusting FlorizInternational with your personal information.